Terms & Conditions
Effective Date: Sep 14, 2026
Welcome to Zencrm API Panel, managed and operated by zencrm Tech Solutions. By accessing or using our WhatsApp API, automation platform, website, and related services, you agree to comply with these Terms & Conditions.
1. About Our Services
zencrm API Panel provides WhatsApp Business Platform integration, chatbot automation, bulk messaging solutions, CRM integrations, customer engagement tools, and related technology services.
2. Eligibility
You must be at least 18 years old and legally authorized to represent your business or organization to use our services.
3. Compliance with Meta Policies
All users must comply with:
WhatsApp Business Terms of Service
WhatsApp Business Messaging Policy
Meta Platform Terms
Applicable local and international laws
Users are solely responsible for ensuring their messaging activities comply with all applicable regulations and Meta policies.
4. Prohibited Activities
Users shall not:
Send spam or unsolicited messages.
Use purchased, scraped, or unauthorized contact lists.
Promote illegal products, services, or activities.
Send misleading, fraudulent, or deceptive content.
Violate customer privacy rights.
Circumvent Meta or WhatsApp restrictions.
Violation of these rules may result in immediate suspension or termination of services.
5. Customer Consent
Users must obtain proper customer consent before sending WhatsApp messages. Customers must have voluntarily opted in to receive messages.
6. Account Responsibility
Users are responsible for:
Maintaining account security.
Protecting login credentials.
Providing accurate business information.
Monitoring activities conducted through their account.
7. WhatsApp Business Platform Approval
Business verification, WhatsApp API approval, messaging limits, quality ratings, and account status are determined solely by Meta.
zencrm Tech Solutions does not guarantee:
Business Verification approval.
WhatsApp API approval.
Green Tick Verification.
Specific messaging limits.
Meta account approval decisions.
8. Fees and Payments
Certain services require payment. All fees paid are non-refundable unless otherwise stated in writing.
Failure to pay service fees may result in suspension or termination of services.
9. Service Availability
We strive to provide reliable services; however, uninterrupted availability cannot be guaranteed.
Service interruptions may occur due to maintenance, Meta platform issues, internet outages, or third-party service providers.
10. Data Privacy
Customer data is processed solely for providing requested services. We implement reasonable security measures to protect customer data.
Users remain the owners of their customer information and business data.
11. Intellectual Property
All software, branding, content, documentation, and technology provided through zencrm API Panel remain the property of zencrmTech Solutions or its licensors.
12. Limitation of Liability
Zencrm Tech Solutions shall not be liable for:
Business losses.
Revenue losses.
Customer disputes.
Meta policy enforcement actions.
WhatsApp account restrictions.
Third-party service interruptions.
13. Termination
We reserve the right to suspend or terminate accounts that violate these Terms, Meta policies, or applicable laws.
14. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services after changes constitutes acceptance of the revised terms.
15. Contact Information
zencrm Tech Solutions
zencrm API Panel
Phone: +91 6361977049
Email: haridev4049@gmail.com